Trying and failing to print a page from a Captivate module

Hi all,

In one of my e-learning courses, I’ve created print buttons that allow the user to print certain pages of interest; in another, a custom Certificate. (certificate widget is not suitable for my purposes)

For both I’ve used the JS window.print() command. That works, the printer dialog opens, I print preview… outcome is a blank page.

I’ve adjusted the browser settings to allow background printing (as mentioned in another post), still the same.

I’m using Captivate 2017 (with latest update) on a Windows 10 machine & publish in html5. I’ve tried IE11, Microsoft Edge, Firefox and Chrome browsers.

Can anyone help? What am I doing wrong? Is there an alternative?

Many thanks for any suggestions you may have.


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