Update: Updating Evaluations Based on “Performance-Focused Smile Sheets”

My last post was about updating evaluations based on Will Thalheimer’s book, Performance-Focused Smile Sheets. In a word, we failed. But as learning professionals, failure = learning. We learned that we had a really hard time reporting on the results, we weren’t giving our stakeholders the information they wanted, and learners were still getting a bit of […]

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