It doesn’t matter if you’re targeting customers, contractors, partners or employees; your approach to user onboarding will inform every interaction people have with your software. Time spent applying user onboarding best practices will prove again and again to be a worthwhile investment.
When users are subjected to a laborious or careless onboarding process that doesn’t clearly teach them how or why they should use a program, they might not even get through signup. A fully-fleshed, welcoming and engrossing onboarding experience, however, can set users up for years of enthusiastic engagement.
So how do you build that experience into your company’s app or cloud-based software? There aren’t any hard and fast rules, but if you incorporate these onboarding best practices into your design, you’re certain to leave a better impression on users.