Using Emotional Intelligence to Thrive in the Digital

Today, simply having a high IQ, a degree from a prestigious university, or a unique area of specialization is not enough to guarantee professional success. A solid knowledge base and effective management of emotions – both individually and in a team dynamic – is needed to ensure that 21st century employees succeed.

In a professional setting, emotional intelligence can prove to be extremely useful in communications between colleagues. Conflict resolution, leadership, communication, and interpersonal relationships are all key skills, more in-demand now than ever before, which can strongly influence team performance.

Companies are places where a number of emotions are felt on a daily basis. Whether it’s anger, fear, frustration, or even joy and enthusiasm, poor management of these emotions can present an obstacle towards team efficiency and cohesion. Fighting one’s emotions, suppressing negative feelings, or even holding others responsible for personal feelings are all counter-productive behaviors that hinder better communication with others.

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