Using performance support tools to close the skills gap

The world looks very different to how it did 20 years ago. Take car manufacturing, for example. With the onset of robotics, hardware is rapidly pushing jobs away from the assembly line and into knowledge-based roles that specialise in optimising the way we use new technology. But car manufacturing, as well as nearly every other industry, is facing a big problem. There are simply not enough people with the right skills for these new roles.

It’s called the skills gap, and it’s getting wider.

In a study last year, the Open University Business Barometer found that 90% of employers are struggling to find workers with the required skills for their organisation. How much of a problem is that? Well, they ended up spending £6.3 billion on trying to plug that skills gap themselves.

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