Using the 5 Whys technique for better instructional design

L&D departments get training requests all the time. It’s a good thing because that the organization values learning. However, the result will be far from good when a training intervention is not really connected to a skill or information gap.

There needs to be constant communication between the training request initiators and the people in charge of fulfilling it. One way of significantly improving the instructional design process (and end-product) is to apply the 5 Whys technique before starting the creative journey.

What is the 5 Whys technique?

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