Viral Chick-fil-A Video Points Out 1 Critical Lesson Every Organization Must Remember

There are well over four million hours of content loaded to the internet every day. While some experts claim to know exactly why some videos go viral, the latest one was simple, it was funny and honest.

Carissa Cropper, a comedian from Baton Rouge, LA started a Facebook live expressing her deep satisfaction with the customer service, experience, and food from Chick-fil-A and the internet loved it. At the time of posting this, it has over 7.4 million views in just a few weeks.

She says in the video, “Chick-fil-A is killing it. They have a military base they train out of, I am convinced. I just appreciate the professionalism, it’s hot as hell out here but they are smiling saying cheese and asking how can I help you Ms. Carissa.”

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