Virtual First - A Lasting Outcome of the 2020 Pandemic

Welcome to 2021.

It seems that everyone is taking a collective breath as we look forward with expectation of promise and insight in a new workplace environment largely mandated by long-term impacts of COVID-19. By the time the pandemic will be deemed “over”, a large fraction of the global developed workforce will have spent nearly two years in work-at-home environments, as many companies are targeting late 2021 for reopening their offices. Some others have rethought their workplace policy altogether. In October, DropBox announced its “Virtual First” strategy - as an ongoing policy “remote work (outside an office) will be the primary experience for all employees and the day-to-day default for individual work.” There is also evidence that employees want some voice in when and how they work from home, seeking a model of “flexible work” that complements, rather than intrudes upon, life at home.[i]

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