Voice Assistants on Campus Need to Solve this Security Problem

Over the past couple of years, universities have acknowledged a well-defined shift from the initial novelty approach of using voice assistants – such as Alexa and Google Home – to more personalized modalities, such as AI-powered chatbots on their smart phones. While technology continues to evolve, student engagement transitions along with it.

There is, however, a significant hurdle when technology becomes more widespread and offers an influx of personalization tools: student data protection. While I’ve been a pioneer in bringing these technologies to universities, looking ahead, it’s becoming increasingly apparent. Voice assistants are good at voice recognition, but leave a lot to be desired with voice authentication.

The Main Issue with Voice Assistants: Security

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