How does your organization streamline customer onboarding, increase retention, and ensure your customers are getting the value they need from your product, in a scalable way? At LearnUpon, we figured out the answer – build a Customer University.
Taking place on November 14, 2019 at 9am PST / 5pm GMT, Frances Kleven, Manager of LearnUpon’s Customer Success team, will share LearnUpon’s experience of building a Customer University for their own clients. She’ll share how our Customer Success team went from developing KPIs to planning to implementing our strategy. She’ll also offer best practice advice on how you can create a university of your own to educate customers for success.
In this webinar, you’ll learn:
The impact an online customer training program can have on your adoption and retention rates How to plan a customer training strategy And how to use a learning management system to implement this strategy
Tags: Blog • Customer Training • Resources