We’re UK Customer Satisfaction Awards Finalists!

That’s right, it seems awards season is in full swing even at the tail end of the year! This time we’ve reached the finals of the UK Customer Satisfaction Awards 2016!

You might remember that earlier in the year our Head of Customer Excellence, Richard Culpin, reached the Top 3 in the finals of the UK Customer Experience Awards. Well Richard didn’t want all of the glory, so this time our entire customer excellence team has been recognised, in the ‘Morrison Utility Services Customer Focus – SME’ category!

But what are the UK Customer Satisfaction Awards anyway? Well, they’re run by the The Institute of Customer Service, the professional body for customer service. They’re designed to recognise organisations and individuals that have implemented successful customer service strategies.

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