The coffee chain, Starbucks, is giving all its US staff unconscious bias training, following several major race-related incidents in their stores.
Starbucks has introduced the unconscious bias training after several protests following the discriminatory treatment of black customers at some of Starbucks stores.
To see just how effective this approach will be for Starbucks, BBC News looked at how unconscious bias courses identify biases and how they then try to change behaviour. When asked what they thought their biases were, many people had no idea. That’s why Starbucks is closing some of their stores to run unconscious bias training for their staff.
This news follows an announcement by Sarah-Jane Marsh, chief executive of Birmingham Women and Children’s NHS Trust. She says she will no longer sit on any job interview panel that does not include a person from an ethnic minority.