What HR Can Do for the Future of the Shopping Street

Faced with intense competition from online stores, retailers are searching high and low for staff who are customer-oriented and able to provide good advice. These are skills that don't come naturally to everyone but, luckily, can be learned. The HR and Learning & Development departments therefore play an important role in ushering in the much-needed revival of retail.

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This is what the modern customer expects from sales personnel Scoring With A Winning Training Needs Assessment
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