John Kotter is Harvard Business School’s ‘Professor Change’. After forty years in the business world, he’d stockpiled enough experience to become a true thought leader in business management theory. The 8-Step Process for Leading Change (outlined in his book, Leading Change) is the long-standing bible of change management strategy.
Businesses are always changing. It’s up to those running the business to decide whether they resist change or lead it. These changes can be the result of a technological innovation, or in response to a crisis.
Left unguided, change can be risky, which is why you need a training strategy to support it. A good grasp of change management is one of the most important tools in any training professional’s utility belt! Armed with Kotter’s eight step change model, you can steer change and make sure it benefits your organisation.
Tags: behaviour change • Company Culture • social learning