The past months have undoubtedly been some of the most difficult of our careers. With hospitality businesses having to close locations, convert to carry out only, and/or furlough or lay off 80-90% of their staff, the impacts of the COVID-19 crisis have been nothing short of heartbreaking. And in the midst of adapting our businesses to this new reality, we also have our own health and our families’ safety to worry about.
As we continue to navigate one of the most challenging times our industry has ever faced, it’s also time to look toward the future. As you start to think about what your organization might look like when we emerge from this situation, which functional area is going to be critical to getting operations going again? That’s right, training! Whether you are still actively employed or temporarily furloughed, now might be a good time to start thinking about what you can do to prepare your organization for recovery. Here are some ideas to get you started:
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