What’s Training’s New Normal?

The last year has seen organizations making an heroic effort to switch their Learning and Development programs from in person to online, remote learning. For example, the Tauranga City Council converted their learning program to digital learning in less than a month at the start of the pandemic, rolling out courses to more than 900 employees in just two weeks.

Despite the fact that the pandemic jump-started remote learning programs for many organizations, learners miss the classroom. For many, face-to-face instruction delivered by a live instructor has been the preferred method of learning at work; Training Industry’s most recent Learner Preference Report found that 52% of learners prefer instructor-led training (ILT).

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