What’s Wrong With Learning Management Systems?

There’s not a lot of love in the world for the poor old learning management system (LMS). Before today’s era of consumerized, ecosystemic learning solutions, businesses that wanted to train their people would use an LMS to store and deploy educational content. Employees would consume the usually-mandatory content, and return the LMS some kind of completion feedback. The technology was received about as well as any clumsy software could be received by a captive audience. Not many people liked it.

In recent years, that disdain has spread into the ranks of L&D itself. Brandon Hall Group’s research has spelled out the slow demise of the LMS for years: in the most recent report, almost 40% of companies said they were looking to replace their system. A third confirmed that they would not recommend their current LMS to a colleague. Satisfaction ratings are at an all-time low.

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