When is Training the Right Solution? (And When it is NOT!)

As a trainer, it can be tempting to try and solve everything using your weapon of choice…training. Don’t worry, you’re not alone. Most professions with a particular focus, view the world’s problems through that lens. Surgeons want to fix people by cutting out the problem. Psychiatrists want to solve problems by medicating the problem. Bakers think they can make the world a better place through their confections (a slice of pecan pie would make my world better right now…just sayin’). And yes, trainers think they can fix everything with training. NEWS FLASH…they’re all wrong! Yes, we can solve *some* problems with all of these strategies, but we can’t solve all problems with any of them. So as it relates to training specifically (as tempting as it was to write about pecan pie), how do we know when it’s time to employ training and when it isn’t? That’s what we’re here to discuss, and we’ll do so by exploring Gilbert’s Behavior Engineering Model.

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