When The Best Leaders Use Coaching vs. Feedback

I was finishing up an Elevate Others leadership workshop and one of the participants who asked an important question. “What’s the difference in coaching versus feedback?”  Turns out he wasn’t alone asking the question.

Coaching is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal by providing training and guidance.

The first use of the term “coach” in connection with an instructor or trainer arose around 1830 in Oxford University slang for a tutor who “carried” a student through an exam. The word “coaching” thus identified a process used to transport people from where they are to where they want to be.  

Feedback, on the other hand, is the information sent to an individual or a group about its prior behavior so that the entity may adjust its current and future behavior to achieve the desired result.

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