Whether you’re using Zoom, Webex, Adobe Connect or any other virtual meeting platform, chances are that you’re going to run into technical difficulties at some point, especially when you try using features intended to make a session more interactive.
Recently, my colleague Lauren Wescott delivered a highly acclaimed session on the role of the producer in virtual meetings. The producer has many responsibilities, and among those responsibilities is the need to quickly troubleshoot and think on their feet. If a virtual feature is giving you fits, the producer may need to help nudge the facilitator in the right direction to move past the technical difficulty.
Following are a few common mishaps, and a handful of immediate steps to move beyond these issues without derailing your whole session.
Tags: learning and development • Learning from Mistakes • training • Virtual Delivery