Who Needs Performance Support on Vacation?

I recently cruised the Caribbean on one of the world’s largest ships. She had 18 decks and served as a temporary home to more than 5,000 passengers and 2,000 crew members. It was like a floating city!

How did I find my way around this massive ship? The cruise line provided us with an amazing, free app! This performance support solution provided an interactive map; up-to-the-minute information on activities; a schedule of booked shows, mealtimes, spa treatments, and excursions; and much more! Who knew I’d use a performance support solution on vacation?

Supporting your Moment of Need

How does this relate to your company? Imagine that one of your employees is performing a critical, but rarely performed, task on the job. You provided employee training on this task as a new hire, but, years later, they can’t recall the steps. You don’t have the time or budget to create a refresher course to support this rare task, nor do you have the time to pull this employee off the job for training. This is where performance support can help!

Read the full story by

Tags:

RELATED READS
Key Tips to Implement Effective eLearning Strategies Three Key Elements to Develop Your LMS Value Proposition
We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK