Why L&D Should Innovate and Foster Enterprise Innovation

Innovation is no longer a ‘nice to have’.  The increasing rate of change is suggesting that organizations need to become more agile, and that comes from moving to a state of continual innovation.  The question then becomes: what’s the role of learning and development (L&D) in innovation?  And I will suggest that there’s a lot L&D can do.

Let’s be clear.  When you’re innovating – when you’re problem-solving, designing, researching, troubleshooting, etc. – you don’t know the answer when you start. So, inherently, it’s learning.  It’s not formal learning, but it is learning. And this means that there’s a potential role for L&D.

It’s easy to abrogate responsibility. L&D can insist that their role is formal learning and stick to courses, but there’s a cost. As organizations increasingly embrace self-directed learning and user-generated content, the role for L&D could shrink. There’s another, better approach with a big upside.

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