Why Product Training at the Adoption Stage Makes Perfect Sense in an Uberified World

Digital disruption is not only impacting the way we do business but also consumer expectations. Today’s time-deprived consumers want products and services that make their lives easier. Little wonder that companies like Uber that offer convenient and easy to use services are flourishing in the marketplace. Consumer expectations are no different when it comes to product adoption. They want product companies to make it easy for them by showing them how their products work. This makes training at the product adoption stage a no-brainer.

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Why Product Adoption is Critical to Smooth Customer Onboarding “Games force people to make decisions.” - Karl Kapp on the use of games in GDPR training
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