Why Smooth Onboarding is the Key to Customer Success

Once a new user has made the choice to purchase your software solution, their focus shifts to solving the problems they’ve been facing. As they get to know a product, the relationship between the company and customer is truly defined and developed. It’s time for both you and your product to prove your worth or risk losing them before you even hit the ground .

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Thought Industries Names Samma Hafeez as VP of Customer Success Thought Industries Names Michael Daecher as Chief Marketing Officer
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