Why the Learning Needs Analysis (LNA) has us all working on the wrong things

Just to qualify the title of this post, we (as L&D) might be working in the right direction as a result of our LNA but when individual performance and capability needs are aggregated into common and anticipated themes, and then packaged into courses, the actual needs are likely to be lost. For this reason – and at a time when L&D is seeking to align closer the Business – the very beginning of the Learning Cycle may be the point at which the two parties misalign… and then run on parallel paths.

Don’t get me wrong, I know why needs are aggregated: It usually takes a great deal of time, money and effort to design a common solution and deliver it to a large section of the workforce. However, the requirement to scale consistent programmes, organisation-wide, is affecting our ability to influence the way the work is done, efficiently and effectively.

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