Still using completion rates to measure the effectiveness of your compliance program?
If so, you’re not alone. According to a survey conducted by Deloitte and Compliance Week, many organizations still rely on completion rates to gauge success. Of those organizations, most considered training to be effective when between 90% and 95% of their learners finish it.1
Training professionals have long argued that completion doesn’t equal learning, let alone understanding the rules. It’s been hard for these ideas to get traction, given that auditors tend to scrutinize training completion rates to assess regulatory compliance. But finally, the standards for compliance training are changing.
This story about Morgan Stanley will explain why.
Tags: Policy and Compliance Training