Why Your HR Department Needs To Think About IAs Now

For most people, the step across the threshold into the world of accepting help from intelligent assistants (IAs) came when Apple introduced Siri. You could ask this technological wizard anything and marvel at her responses, or puzzle at them if they were not what you were seeking.

Then came Amazon’s Echo intelligence assistant Alexa, who could not only read books out loud to you but also order you food if you were hungry and secure you ride with Uber if you had to go somewhere.

The months ahead will see more and more corporations bringing in their own intelligent assistants, and human resources departments will be challenged not only to incorporate them into their own space, but also to prepare other departments to accept this new way to work.

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