Working with SMEs

Many instructional designers find working with Subject Matter Experts (SMEs) challenging. However, without their assistance and input, creating a highly successful course is nearly impossible. Therefore, eLearning professionals must build strong and productive relationships with their SMEs. In this article, we will look at seven ways to work effectively with Subject Matter Experts.

1. Break the Ice –

Many Subject Mater Experts are busy with their jobs, think that they know it all, and feel territorial about their work. Breaking the ice during the initial meeting is a crucial step toward successful relationship with the SME. Some of the best ways to win the SME over include listening actively by asking specific questions about their material, and showing genuine interest in their work. Even the most “pompous” SMEs will become less resistant when they know they are being heard.

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