Wouldn’t it be nice if the holiday rush could be handled in a Santa-esque manner?

Santa makes it seem so easy! We could all use a manufacturing system staffed by mysterious beings who happily create fantastic quantities of merchandise. Or a global distribution system that accurately sorts out packages according to location, desire and moral rectitude. Or how about an on-time, high-speed delivery vehicle with apparently unlimited capacity, powered by 8 flying creatures (led by an animal with a searchlight for a snout)? To this writer, the real fantasy lies in the fact that everyone already knows exactly what to do when the holiday rush kicks in and when to do it, with no mention of training.

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